Hospital and Telephone Triage

91 videos, 4 hours and 28 minutes

Course Content

Debrief - Mental health - Depression

Video 53 of 91
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Importance of Addressing Depression in Patients

Treating Patients with Respect and Dignity

Patients potentially suffering from depression must be treated with respect and dignity, similar to those with medical illnesses.

Importance of Asking Difficult Questions

During triage, it's crucial to ask difficult questions such as:

  • Are they suicidal?
  • Do they feel like killing themselves?

If affirmative, appropriate action must be taken to ensure their safety and well-being.

Recording Patient Appearance and Situation

It's essential to record detailed observations:

  • What they look like
  • What clothes they are wearing
  • Ensure they are accompanied and prevent them from leaving (absconding)

Safeguarding Considerations in Postnatal Depression

For postnatal patients, like the case discussed, who had a baby four weeks ago:

  • Establishing the whereabouts and safety of the baby is critical.
  • This information wasn't gathered during triage but is crucial for safeguarding.
  • Addressing these issues is necessary to ensure the well-being of both the patient and the infant.