Online Triage Training

Learn the Fundamentals of Triage online. In-Person & Telephone Hospital Triage training from industry experts with real-life scenarios.

Three Easy Steps, One Exceptional Course

1 Pay

Sign up and pay £149.95 + VAT and start your training straight away or enquire for group rates. You will receive 8 months of access to the videos, a printable student manual, an optional weekly video refresher email and a 1-year certificate and 2 hours of certified CPD credits. Learn more

2 Pass

Take the video training and multiple-choice test. Don't worry, you get another try if you don't pass. And your progress is saved, so you can leave and come back as often as you like. Learn more

3 Print

Print your certificate and verified CPD time statement and that's it!  Your training is complete until it's time to renew again. So you don't forget, we'll send you a reminder email when your training is expiring. Learn more

Learn Triage By Example

This course is based on nationally accepted triage protocols to ensure that the patient is triaged quickly and to the right place for the best form of treatment. This course is ideal for many sectors, including 111 call and integrated urgent care clinical assessment services.

In this course, you will learn the basics of triage, including clinical observations that must be completed. The course includes dozens of examples of hospital triage with a debrief at the end of each scenario. In addition to the in-person scenarios, it also includes examples of telephone triage. Triage by phone requires a different set of skills since you cannot see the patient or gain effective clinical observations.

Group Discounts on Triage Training

If you need training for your company, organisation or agency, please contact us for group discounts or information about onsite training. Every group account includes a free ProTrainings dashboard for tracking and monitoring training records for your staff.

High Standards for Training Compliance

Our robust training approach meets strict specifications, quality assurance requirements and qualification standards. This triage course, like most ProTrainings qualifications, is endorsed by TQUK, along with numerous other organisational approvals. We are committed to taking extra steps to ensure the compliance and quality assurance of every course we offer.

Frequently Asked Questions

Which occupations use this course?

The Hospital and Telephone Triage Course is perfect for:

  • Nurses
  • Hospital workers
  • 111 call centres and workers
  • Integrated urgent care clinical assessment services
  • Responders
  • Military and armed forces

What is CPD and why is having Certified CPD important?

CPD stands for Continuous Professional Development and is required in many business sectors. Even if you do not require a set CPD credit level, having Certifed CPD ensures the quality of training. ProTrainings are the highest gold standard of CPD ensuring that all courses are externally verified and mapped to the highest levels.

What is "SCORM ready" and will courses run on a LMS?

SCORM Ready means that online courses can run on any compatible Learning Management System (LMS). SCORM courses run seamlessly on your existing LMS system without a separate login so staff only login using the existing company system. ProTrainings online courses have an advanced SCORM ready system to give more features than any other company.

Do I receive a certificate after completing your online training?

Yes, when you complete the online course you will be able to download and print a compliant completion certificate, evidenced-based learning statement to confirm course content and a certified CPD statement. There is no extra charge for the certificate.  You can also buy a printed certificate to be posted to you for a small extra fee.