Hospital and Telephone Triage

91 videos, 4 hours and 28 minutes

Course Content

Allergy

Video 40 of 91
4 min 9 sec
English
English
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Hi, my name is Mark. I am one of the triage nurses today. Do you mind if we just check your name and date of birth?

Yes. It is Brenda King, 14th of June 1984.

Excellent. What brings you to A&E today Brenda?

Well, I know, I know, I do not want to waste your time. I should have gone to my GP but I just cannot get an appointment. I have come out with this rash all over my body, and it is itchy. It is just really, really itchy. I cannot stop the itch. I have tried all sorts of creams from the pharmacy and it is just not going away. I did notice it about two days ago, but I do not know if it is the new fabric softener I bought or... But since I have changed it, this is what is happening.

Yeah.

Can we just take your blood pressure?

Yeah, sure.

And we will carry on talking. So is the rash all over your body or just...

Yeah, all over, mainly where all my clothes end. So all over my torso and my legs as well.

Alright. Let us just do your temperature in your ear. Great, thank you. Put those vital signs. Have you had any other symptoms at all?

No, no, I feel well, otherwise. Just, you know... I just feel like I... A bit self-conscious of this rash and it is obviously quite uncomfortable.

Okay. Any shortness of breath?

No.

Alright. Have you noticed any swelling in your mouth, or your tongue swelling or your lips swelling?

No.

Anywhere else swelling?

No.

Nothing down here?

No.

Okay, and you say... Have you had any pain anywhere?

No. No.

No abdominal pain?

No.

Okay. Any vomiting?

Not at all.

Okay. Do you mind if I just have a look inside your mouth?

Yeah.

Open wide... Say ahh.

Ahh.

Okay. Excellent. Do you have any other medical problems?

No.

Are you taking any other medication at the moment?

No.

Okay. And do you have any allergies?

Not that I am aware of.

Alright. Okay. What I need to do is just listen to your breathing, just on your back, and then we will get you sorted out, get you to the right place. Okay.

Okay.

Okay. Deep breath in and out. And again.

Excellent. If I could just feel your pulse in your wrists? Okay. So you say it started two days ago, have you taken any medication, taken any antihistamines at all?

Well, I tried Piriton because I went to the pharmacy, but that helped a little bit, but it did not take it away. As you can see, it is still here.

Okay, alright. So you have not had any swelling inside your mouth?

No.

No shortness of breath?

No.

No noisy breathing?

No.

No abdominal pain?

No.

No other symptoms really apart from the rash.

No. Yeah, and the itchiness.

Okay. What we will do, we will get you to see the GP in the urgent care centre, and they will give you a fuller examination and see if we cannot get you sorted out today.

Okay.

Alright.

Thank you.

Anything changes while you are waiting to go down there or while you are waiting to see the doctor, you must alert somebody, okay?

Okay.

Alright. Just out of the door, down the path, take the left and you are right there.

Thank you.

Alright, thank you.

Thanks.